Shipping Policy

SINOMUSE ships books from China to selected international destinations. Available shipping methods and costs are shown at checkout based on the delivery address, item weight, order value, and carrier availability.

Processing time

Most orders are prepared within 1 to 3 business days after payment confirmation. Large book bundles, wholesale lots, or orders requiring additional condition checks may take longer.

Estimated transit time

Delivery time varies by destination and carrier. International shipments may be delayed by customs inspection, local holidays, weather, carrier disruptions, or incomplete delivery information.

Customs, duties, and taxes

International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or local charges required by the destination country unless these charges are clearly collected at checkout.

Address accuracy

Please make sure your shipping address, phone number, and email are accurate before placing an order. We cannot guarantee changes after an order has entered fulfillment.

Lost or delayed packages

If tracking has not updated or a package appears delayed, contact us at peng@sino-commercial.com. We will help check the shipment status with the available carrier information.